/* ============================================================
   Ticket-spezifische Styles
   Ergänzt style.css — keine Überschreibungen von Design-Tokens
   ============================================================ */

/* ---- Status-Badges ---------------------------------------- */
.status-badge {
  display: inline-flex; align-items: center; justify-content: center;
  min-width: 128px; padding: 2px 8px; border-radius: 10px;
  font-size: .72rem; font-weight: 600; white-space: nowrap;
  border: 1px solid transparent; text-align: center;
}
.status-open           { background: rgba(59,130,246,.12);  color: #1d4ed8; border-color: rgba(59,130,246,.3) }
.status-pending        { background: rgba(245,158,11,.12);  color: #b45309; border-color: rgba(245,158,11,.3) }
.status-waiting_customer { background: rgba(168,85,247,.12); color: #7e22ce; border-color: rgba(168,85,247,.3) }
.status-solved         { background: rgba(22,163,74,.12);   color: #15803d; border-color: rgba(22,163,74,.3) }
.status-closed         { background: var(--border-light);   color: var(--text-muted); border-color: var(--border) }

[data-theme="dark"] .status-open           { color: #93c5fd }
[data-theme="dark"] .status-pending        { color: #fbbf24 }
[data-theme="dark"] .status-waiting_customer { color: #d8b4fe }
[data-theme="dark"] .status-solved         { color: #86efac }

/* ---- Due-date pills --------------------------------------- */
.due-pill {
  display: inline-flex; align-items: center; justify-content: center;
  padding: 2px 8px; border-radius: 10px;
  font-size: .72rem; font-weight: 600; white-space: nowrap;
  border: 1px solid transparent;
}
.due-pill-overdue { background: rgba(220,38,38,.12);  color: #b91c1c; border-color: rgba(220,38,38,.3) }
.due-pill-warning { background: rgba(249,115,22,.12); color: #c2410c; border-color: rgba(249,115,22,.3) }
.due-pill-ok      { background: rgba(22,163,74,.12);  color: #15803d; border-color: rgba(22,163,74,.3) }

[data-theme="dark"] .due-pill-overdue { color: #fca5a5 }
[data-theme="dark"] .due-pill-warning { color: #fdba74 }
[data-theme="dark"] .due-pill-ok      { color: #86efac }

/* ---- Priority pills --------------------------------------- */
.prio-pill {
  display: inline-flex; align-items: center; justify-content: center;
  min-width: 72px; padding: 2px 8px; border-radius: 10px;
  font-size: .72rem; font-weight: 600; white-space: nowrap;
  border: 1px solid transparent; text-align: center;
}
.prio-pill-low    { background: rgba(148,163,184,.15); color: #475569; border-color: rgba(148,163,184,.4) }
.prio-pill-medium { background: rgba(59,130,246,.12);  color: #1d4ed8; border-color: rgba(59,130,246,.3) }
.prio-pill-high   { background: rgba(245,158,11,.12);  color: #b45309; border-color: rgba(245,158,11,.3) }
.prio-pill-urgent { background: rgba(239,68,68,.12);   color: #b91c1c; border-color: rgba(239,68,68,.3) }

[data-theme="dark"] .prio-pill-low    { color: #94a3b8 }
[data-theme="dark"] .prio-pill-medium { color: #93c5fd }
[data-theme="dark"] .prio-pill-high   { color: #fbbf24 }
[data-theme="dark"] .prio-pill-urgent { color: #fca5a5 }

/* ---- Priority indicators ---------------------------------- */
.prio-badge {
  display: inline-block; width: 8px; height: 8px; border-radius: 2px;
  margin-right: 4px; flex-shrink: 0;
}
.prio-dot {
  display: inline-block; width: 7px; height: 7px; border-radius: 50%;
  margin-right: 6px; flex-shrink: 0; vertical-align: middle;
}
.prio-low    { background: #94a3b8 }
.prio-medium { background: #3b82f6 }
.prio-high   { background: #f59e0b }
.prio-urgent { background: #ef4444; animation: urgentPulse 1.5s ease-in-out infinite }
@keyframes urgentPulse {
  0%, 100% { opacity: 1 }
  50%       { opacity: .5 }
}

/* ---- Collapsible ticket sections -------------------------- */
.ticket-section { margin-bottom: .75rem }

.ticket-section-hdr {
  display: flex; align-items: center; gap: .55rem;
  width: 100%; padding: .55rem .85rem;
  background: var(--card); border: 1px solid var(--border); border-radius: 8px;
  cursor: pointer; font-family: inherit; text-align: left; color: var(--text);
  transition: background .1s;
}
.ticket-section-hdr:hover { background: var(--hover-row) }
.ticket-section-body:not([style*="display:none"]) + .ticket-section-hdr,
.ticket-section:has(.ticket-section-body:not([style*="none"])) .ticket-section-hdr {
  border-radius: 8px 8px 0 0;
}
.ticket-section-title {
  font-size: .83rem; font-weight: 600; flex: 1;
}
.ticket-section-count {
  font-size: .75rem; color: var(--text-muted);
  background: var(--bg); border: 1px solid var(--border);
  border-radius: 99px; padding: 1px 8px; min-width: 28px; text-align: center;
}

/* ---- Ticket table ----------------------------------------- */
.ticket-table {
  width: 100%; border-collapse: collapse; table-layout: fixed;
}
.ticket-table thead th {
  font-size: .72rem; font-weight: 600; color: var(--text-muted);
  text-transform: uppercase; letter-spacing: .4px;
  padding: .4rem .75rem; border-bottom: 1px solid var(--border-light);
  white-space: nowrap; overflow: hidden;
}
.ticket-table tbody td {
  padding: .5rem .75rem; border-bottom: 1px solid var(--border-light);
  vertical-align: middle; overflow: hidden;
}
.ticket-table tbody tr:last-child td { border-bottom: none }
.ticket-table tbody tr.ticket-row { cursor: pointer; transition: background .1s }
.ticket-table tbody tr.ticket-row:hover { background: var(--hover-row) }
.ticket-table tbody tr.row-urgent td:first-child { border-left: 3px solid var(--danger) }
.ticket-table tbody tr.row-high td:first-child   { border-left: 3px solid #f59e0b }

/* Interne Tickets — Amber-Hintergrund, linke Akzentlinie */
.ticket-table tbody tr.row-internal { background: rgba(217,119,6,.09) }
.ticket-table tbody tr.row-internal:hover { background: rgba(217,119,6,.16) }
.ticket-table tbody tr.row-internal td:first-child { border-left: 3px solid #d97706 }
[data-theme="dark"] .ticket-table tbody tr.row-internal { background: rgba(217,119,6,.15) }
[data-theme="dark"] .ticket-table tbody tr.row-internal:hover { background: rgba(217,119,6,.22) }

/* Intern-Badge */
.badge-internal {
  display: inline-flex; align-items: center; gap: .25rem;
  padding: 2px 7px; border-radius: 99px; font-size: .68rem; font-weight: 600;
  background: rgba(217,119,6,.15); color: #92400e; letter-spacing: .02em;
  border: 1px solid rgba(217,119,6,.3);
}
[data-theme="dark"] .badge-internal { background: rgba(217,119,6,.2); color: #fbbf24; border-color: rgba(251,191,36,.3) }

/* Intern-Banner im Ticket-Detail */
.internal-banner {
  display: flex; align-items: center; gap: .6rem;
  padding: .55rem .85rem; margin-bottom: 1rem;
  background: rgba(217,119,6,.1); border: 1px solid rgba(217,119,6,.35);
  border-radius: 8px; font-size: .82rem; color: #92400e;
}
.internal-banner strong { color: #78350f }
.internal-banner svg { color: #d97706 }
[data-theme="dark"] .internal-banner { background: rgba(217,119,6,.18); border-color: rgba(251,191,36,.3); color: #fbbf24 }
[data-theme="dark"] .internal-banner strong { color: #fde68a }
[data-theme="dark"] .internal-banner svg { color: #fbbf24 }

.ticket-id { font-family: ui-monospace, monospace; font-size: .78rem; color: var(--text-muted); white-space: nowrap }
.ticket-subject-link {
  font-weight: 400; font-size: .88rem;
  text-decoration: none; color: inherit;
  display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
}
.ticket-meta { font-size: .75rem; color: var(--text-muted) }

/* legacy — kept for detail page usage */
.ticket-subject { font-weight: 500; font-size: .88rem; overflow: hidden; text-overflow: ellipsis; white-space: nowrap }

/* ---- Ticket detail ---------------------------------------- */
.ticket-detail-grid {
  display: grid;
  grid-template-columns: 1fr 280px;
  gap: .75rem;
  align-items: stretch;
}
.ticket-detail-grid.has-media {
  grid-template-columns: 1fr 240px 280px;
  transition: grid-template-columns 0.35s cubic-bezier(0.4, 0, 0.2, 1);
}
.ticket-detail-grid.has-media.media-collapsed {
  grid-template-columns: 1fr 36px 280px;
}
.ticket-detail-grid.has-media .ticket-sidebar     { grid-column: 3; grid-row: 1 }
.ticket-detail-grid.has-media .ticket-media-panel { grid-column: 2; grid-row: 1; align-self: stretch }
.ticket-media-panel.is-collapsed { cursor: pointer }
.ticket-media-panel.is-collapsed:hover { background: var(--hover-row) }

/* ---- Media-Panel Toggle-Header ---- */
.mp-toggle {
  display: flex;
  align-items: center;
  justify-content: space-between;
  width: 100%;
  padding: .65rem .85rem;
  background: none;
  border: none;
  cursor: pointer;
  font-family: inherit;
  color: var(--text);
  box-sizing: border-box;
}
.mp-toggle-left {
  display: flex;
  align-items: center;
  gap: .5rem;
  min-width: 0;
  flex: 1;
  transition: opacity 0.18s ease;
}
.mp-toggle-label {
  font-size: .68rem;
  font-weight: 600;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: .5px;
  white-space: nowrap;
}
.mp-toggle-arrow {
  flex-shrink: 0;
  color: var(--text-muted);
  transition: transform 0.25s ease;
}
.mp-toggle .media-panel-count {
  font-size: .68rem;
  line-height: 1.45;
  background: var(--bg);
  border: 1px solid var(--border);
  border-radius: 99px;
  padding: 0 5px;
  min-width: 18px;
  text-align: center;
  color: var(--text-muted);
  white-space: nowrap;
  flex-shrink: 0;
}

/* Desktop eingeklappt: schmaler Hochkant-Streifen
   Grid-Layout: Pfeil oben (row 1), Icons in der Mitte (row 2 = 1fr) */
.ticket-media-panel.is-collapsed .mp-toggle {
  display: grid;
  grid-template-rows: auto 1fr;
  grid-template-columns: 1fr;
  justify-items: center;
  padding: .85rem .2rem;
  height: 100%;
  gap: 0;
  overflow: hidden;
}
.ticket-media-panel.is-collapsed .mp-toggle-arrow {
  grid-row: 1;
  align-self: start;
  margin-top: .1rem;
}
.ticket-media-panel.is-collapsed .mp-toggle-left {
  grid-row: 2;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: .55rem;
  align-self: center;
}
.ticket-media-panel.is-collapsed .mp-toggle-label {
  display: block;
  writing-mode: vertical-rl;
  text-orientation: mixed;
  transform: rotate(180deg);
  white-space: nowrap;
  font-size: .64rem;
}
.ticket-media-panel.is-collapsed .mp-toggle .media-panel-count {
  font-size: .65rem;
  padding: 0 3px;
  min-width: 16px;
  max-width: 28px;
  box-sizing: border-box;
}
/* Pfeil-Richtung: ← (eingeklappt) / → (ausgeklappt) auf Desktop */
.ticket-media-panel.is-collapsed .mp-toggle-arrow { transform: rotate(180deg) }

/* ---- Media-Panel Body ---- */
.mp-body-wrap {
  border-top: 1px solid var(--border-light);
  /* Ausgeklappt: Inhalt mit Delay einblenden, nachdem die Spalte aufgegangen ist */
  opacity: 1;
  transition: opacity 0.22s ease 0.22s;
}
.mp-body-inner {
  padding: .6rem .75rem;
  display: flex;
  flex-direction: column;
  gap: .4rem;
}
/* Desktop eingeklappt: Inhalt sofort ausblenden (Spalte schließt sich dann) */
.ticket-media-panel.is-collapsed .mp-body-wrap {
  opacity: 0;
  pointer-events: none;
  border-top: none;
  transition: opacity 0.1s ease;
}
/* Panel clippt überstehenden Inhalt während der Spalten-Animation */
.ticket-media-panel { overflow: hidden }

/* ---- Mobil: horizontaler Streifen + vertikaler Aufklappeffekt ---- */
@media (max-width: 900px) {
  .ticket-detail-grid { grid-template-columns: 1fr }
  .ticket-detail-grid.has-media,
  .ticket-detail-grid.has-media.media-collapsed { grid-template-columns: 1fr }
  .ticket-detail-grid.has-media .ticket-sidebar,
  .ticket-detail-grid.has-media .ticket-media-panel { grid-column: 1; grid-row: auto }
  .ticket-detail-grid.has-media.media-collapsed .ticket-media-panel { align-self: auto }

  /* Eingeklappt: horizontal — Icons links, Pfeil rechts */
  .ticket-media-panel.is-collapsed .mp-toggle {
    display: flex;
    flex-direction: row;
    justify-content: space-between;
    align-items: center;
    gap: .55rem;
    padding: .6rem .85rem;
    height: auto;
    grid-template-rows: unset;
    grid-template-columns: unset;
  }
  .ticket-media-panel.is-collapsed .mp-toggle-arrow {
    grid-row: unset;
    align-self: center;
    margin-top: 0;
    order: 0;
  }
  .ticket-media-panel.is-collapsed .mp-toggle-left {
    display: flex;
    flex-direction: row;
    align-items: center;
    gap: .45rem;
    align-self: center;
    grid-row: unset;
    flex: 1;
    order: 0;
  }
  .ticket-media-panel.is-collapsed .mp-toggle .media-panel-count {
    font-size: .68rem;
    padding: 0 5px;
    min-width: 18px;
    max-width: none;
  }
  /* Label "Anhänge" auf Mobil: normal horizontal anzeigen */
  .ticket-media-panel.is-collapsed .mp-toggle-label {
    display: inline;
    writing-mode: horizontal-tb;
    transform: none;
    font-size: .68rem;
  }

  /* Pfeil-Richtung mobil: ↓ (eingeklappt) / ↑ (ausgeklappt) */
  .ticket-media-panel.is-collapsed .mp-toggle-arrow { transform: rotate(90deg) }
  .ticket-media-panel:not(.is-collapsed) .mp-toggle-arrow { transform: rotate(-90deg) }

  /* Vertikaler Aufklapp-Effekt via grid-template-rows */
  .mp-body-wrap {
    display: grid;
    grid-template-rows: 1fr;
    transition: grid-template-rows 0.32s ease;
  }
  .ticket-media-panel.is-collapsed .mp-body-wrap {
    display: grid;          /* überschreibt desktop display:none */
    grid-template-rows: 0fr;
    border-top: none;       /* Border komplett weg, nicht nur transparent */
  }

  /* Kern des Tricks: overflow:hidden + min-height:0 erlauben echtes Kollabieren auf 0.
     padding würde trotz 0fr sichtbare Höhe erzeugen → beim Einklappen auf 0 setzen
     und synchron mit der Row-Animation überblenden. */
  .mp-body-inner {
    overflow: hidden;
    min-height: 0;
    transition: padding 0.32s ease;
  }
  .ticket-media-panel.is-collapsed .mp-body-inner {
    padding: 0;
  }

  /* Sicherheitsnetz: Panel clippt jeden Rest */
  .ticket-media-panel.is-collapsed {
    overflow: hidden;
  }
}

/* Mobile: System-Events zwischen Kommentaren so klein wie möglich.
   Alle Children auf gleiche Schriftgröße + Status-Badges flach (keine Boxen)
   damit der status_changed-Event nicht durch Badge-Padding nach 40px aufgebläht
   wird. Nur die Text-Farbe der Status-Badge bleibt erhalten. */
@media (max-width: 640px) {
  .ticket-event,
  .ticket-event *:not(svg) {
    font-size: .42rem !important;
    line-height: 1.3 !important;
  }
  .ticket-event {
    padding: .1rem 0 !important;
    gap: .25rem !important;
  }
  .ticket-event svg { width: 8px !important; height: 8px !important; }
  .ticket-event .status-badge {
    padding: 0 !important;
    min-width: 0 !important;
    background: transparent !important;
    border: none !important;
    font-weight: 500 !important;
    box-shadow: none !important;
    display: inline !important;
  }
  .ticket-event strong { font-weight: 500 !important }
}

.ticket-sidebar {
  background: var(--card); border: 1px solid var(--border);
  border-radius: 10px; padding: 1rem;
  box-shadow: var(--shadow);
}
.ticket-sidebar-field { margin-bottom: .75rem }
.ticket-sidebar-label {
  font-size: .68rem; font-weight: 600; color: var(--text-muted);
  text-transform: uppercase; letter-spacing: .5px; display: block; margin-bottom: .2rem;
}

/* ---- Comments / Conversation ------------------------------ */
.conversation { display: flex; flex-direction: column; gap: .75rem }

.comment-bubble {
  background: var(--card); border: 1px solid var(--border);
  border-radius: 10px; padding: 1rem 1.25rem;
  box-shadow: var(--shadow);
}
.comment-bubble.internal-note {
  background: rgba(251,191,36,.08);
  border-color: rgba(251,191,36,.35);
}
[data-theme="dark"] .comment-bubble.internal-note {
  background: rgba(251,191,36,.06);
  border-color: rgba(251,191,36,.25);
}
.comment-bubble.from-customer {
  border-left: 3px solid var(--primary);
}

.comment-header {
  display: flex; align-items: center; gap: .5rem; margin-bottom: .5rem;
}
.comment-avatar {
  width: 28px; height: 28px; border-radius: 50%; flex-shrink: 0;
  object-fit: cover;
}
.comment-author { font-weight: 600; font-size: .85rem }
.comment-date { font-size: .74rem; color: var(--text-muted) }
.internal-label {
  margin-left: auto; font-size: .68rem; font-weight: 600;
  background: rgba(251,191,36,.2); color: #b45309; padding: 1px 8px; border-radius: 10px;
}
[data-theme="dark"] .internal-label { color: #fbbf24 }

.comment-body { font-size: .9rem; line-height: 1.6 }
.comment-body p { margin: 0 0 .5rem }
.comment-body p:last-child { margin-bottom: 0 }
.comment-body pre { background: var(--bg); padding: .75rem; border-radius: 6px; overflow-x: auto }
.comment-body code { font-family: ui-monospace, monospace; font-size: .85em; background: var(--bg); padding: 1px 4px; border-radius: 3px }
.comment-body table { border-collapse: collapse; width: 100% }
.comment-body td, .comment-body th { border: 1px solid var(--border); padding: .35rem .5rem }
.comment-body a { color: var(--link) }
.comment-body a:visited { color: var(--link) }
.tiptap-editor-wrap .ProseMirror a { color: var(--link) }

/* Outlook hängt color:rgb(0,0,0) bzw. #000000, color:windowtext (OS-Default
   = im Browser immer schwarz) und color:black als Inline-Style an Mails.
   Im Dark-Mode bleibt der Text dadurch schwarz auf dunklem Hintergrund
   → unlesbar. Wir matchen die häufigen Outlook-Schwarz-Varianten und
   überschreiben sie. Andere bewusst gesetzte Farben (rot etc.) bleiben. */
[data-theme="dark"] .comment-body [style*="color:rgb(0, 0, 0)"],
[data-theme="dark"] .comment-body [style*="color: rgb(0, 0, 0)"],
[data-theme="dark"] .comment-body [style*="color:rgb(0,0,0)"],
[data-theme="dark"] .comment-body [style*="color: rgb(0,0,0)"],
[data-theme="dark"] .comment-body [style*="color:#000000"],
[data-theme="dark"] .comment-body [style*="color: #000000"],
[data-theme="dark"] .comment-body [style*="color:#000\""],
[data-theme="dark"] .comment-body [style*="color: #000\""],
[data-theme="dark"] .comment-body [style*="color:#000;"],
[data-theme="dark"] .comment-body [style*="color: #000;"],
[data-theme="dark"] .comment-body [style*="color:black"],
[data-theme="dark"] .comment-body [style*="color: black"],
[data-theme="dark"] .comment-body [style*="color:windowtext"],
[data-theme="dark"] .comment-body [style*="color: windowtext"],
[data-theme="dark"] .comment-body [style*="color:WindowText"],
[data-theme="dark"] .comment-body [style*="color: WindowText"] {
  color: var(--text) !important;
}
/* Auch HTML4-Attribut <font color="..."> abfangen */
[data-theme="dark"] .comment-body font[color="#000000"],
[data-theme="dark"] .comment-body font[color="#000"],
[data-theme="dark"] .comment-body font[color="black"],
[data-theme="dark"] .comment-body font[color="windowtext" i] {
  color: var(--text) !important;
}
/* Sicherheits-Netz: alle Outlook-MsoNormal-Klassen + .ExternalClass-Wrapper
   die Outlook bei Mails einfügt — auf inherit zwingen, falls oben nicht
   schon gematched. */
[data-theme="dark"] .comment-body .MsoNormal,
[data-theme="dark"] .comment-body .MsoBodyText,
[data-theme="dark"] .comment-body .MsoListParagraph,
[data-theme="dark"] .comment-body .ExternalClass,
[data-theme="dark"] .comment-body .ExternalClass * {
  color: var(--text);
}

/* ---- Reply editor ----------------------------------------- */
.reply-editor-wrap {
  background: var(--card); border: 1px solid var(--border);
  border-radius: 10px; box-shadow: var(--shadow);
}
.reply-editor-tabs {
  display: flex; gap: 0; border-bottom: 1px solid var(--border);
  padding: 0 1rem;
}
.reply-tab {
  padding: .7rem 1rem; border: none; background: transparent;
  font-size: .85rem; font-weight: 500; cursor: pointer;
  border-bottom: 2px solid transparent; color: var(--text-muted);
  font-family: inherit; transition: color .1s, border-color .1s;
}
.reply-tab:hover { color: var(--text) }
.reply-tab.active { color: var(--primary); border-bottom-color: var(--primary) }

.tiptap-editor-wrap {
  min-height: 160px; padding: .75rem 1rem;
}
.tiptap-editor-wrap .ProseMirror {
  min-height: 140px; outline: none; font-size: .9rem; line-height: 1.6;
}
.tiptap-editor-wrap .ProseMirror p.is-editor-empty:first-child::before {
  content: attr(data-placeholder);
  color: var(--text-muted); pointer-events: none; float: left; height: 0;
}

.editor-toolbar {
  display: flex; flex-wrap: wrap; gap: .2rem;
  padding: .5rem .75rem; border-bottom: 1px solid var(--border-light);
  background: var(--bg);
}
.toolbar-btn {
  height: 28px; min-width: 28px; padding: 0 .4rem;
  border: 1px solid transparent; border-radius: 4px;
  background: transparent; color: var(--text-muted);
  cursor: pointer; font-size: .82rem;
  display: inline-flex; align-items: center; justify-content: center;
  font-family: inherit; transition: background .1s, color .1s;
}
.toolbar-btn:hover { background: var(--hover-row); color: var(--text) }
.toolbar-btn.active { background: rgba(37,99,235,.1); color: var(--primary); border-color: rgba(37,99,235,.2) }
.toolbar-sep { width: 1px; background: var(--border); margin: 0 .2rem; align-self: stretch }

.reply-footer {
  display: flex; align-items: center; gap: .75rem;
  padding: .75rem 1rem calc(.75rem + 4px); border-top: 1px solid var(--border-light);
  flex-wrap: wrap;
}
.status-select {
  padding: .5rem .9rem; border: 1px solid var(--border); border-radius: 8px;
  font-size: .9rem; font-weight: 600;
  background: var(--btn-secondary-bg); color: var(--text);
  font-family: inherit; cursor: pointer;
  transition: border-color .1s, color .1s;
}
@media (hover: hover) {
  .status-select:hover { border-color: var(--primary); color: var(--primary) }
}

/* ---- SLA timer badge -------------------------------------- */
.sla-timer {
  display: inline-flex; align-items: center; gap: .35rem;
  padding: .25rem .65rem; border-radius: 99px;
  font-size: .75rem; font-weight: 600;
}
.sla-ok   { background: rgba(22,163,74,.12);  color: #15803d; border: 1px solid rgba(22,163,74,.3) }
.sla-warn { background: rgba(245,158,11,.12); color: #b45309; border: 1px solid rgba(245,158,11,.3) }
.sla-crit { background: rgba(220,38,38,.12);  color: #b91c1c; border: 1px solid rgba(220,38,38,.3) }
.sla-breached { background: rgba(220,38,38,.2); color: #b91c1c; border: 1px solid rgba(220,38,38,.4);
                animation: slaPulse 2s ease-in-out infinite }
@keyframes slaPulse {
  0%, 100% { opacity: 1 }
  50%       { opacity: .7 }
}

/* ---- Filter bar ------------------------------------------- */
.filter-bar {
  display: flex; flex-wrap: wrap; gap: .5rem; margin-bottom: 1rem;
  align-items: center;
}
.filter-bar select, .filter-bar input[type="text"] {
  padding: .4rem .65rem; border: 1px solid var(--border); border-radius: 6px;
  font-size: .85rem; background: var(--card); color: var(--text);
  font-family: inherit; max-width: 180px;
}
.filter-bar select:focus, .filter-bar input:focus {
  outline: none; border-color: var(--primary);
  box-shadow: 0 0 0 3px rgba(37,99,235,.12);
}

/* ---- Attachment list -------------------------------------- */
.attachment-list { display: flex; flex-wrap: wrap; gap: .5rem; margin-top: .6rem }

/* App-Karte (neue Ansicht) */
.att-card {
  display: inline-flex; align-items: center; gap: .55rem;
  padding: .3rem .55rem .3rem .3rem;
  border: 1px solid var(--border); border-radius: 11px;
  background: var(--card); text-decoration: none; color: var(--text);
  transition: border-color .15s, box-shadow .15s; cursor: pointer;
  max-width: 240px;
}
.att-card:hover { border-color: var(--primary); box-shadow: 0 0 0 3px rgba(37,99,235,.08) }

.att-card-icon {
  width: 44px; height: 44px; border-radius: 9px; flex-shrink: 0;
  display: flex; flex-direction: column; align-items: center;
  justify-content: center; gap: 1px; overflow: hidden;
}
.att-card-thumb { width: 44px; height: 44px; object-fit: cover; display: block }
.att-card-label {
  font-size: .48rem; font-weight: 700; color: #fff;
  letter-spacing: .6px; text-transform: uppercase; line-height: 1;
}
.att-card-info {
  flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 2px;
}
.att-card-name {
  font-size: .78rem; font-weight: 500; white-space: nowrap;
  overflow: hidden; text-overflow: ellipsis;
}
.att-card-size { font-size: .68rem; color: var(--text-muted); }
.att-card-chevron { color: var(--text-muted); flex-shrink: 0; }

/* Attachment card dropdown menu */
.att-card-menu-wrap { position: relative; flex-shrink: 0 }
.att-card-menu-btn {
  display: flex; align-items: center; justify-content: center;
  background: none; border: none; cursor: pointer;
  color: var(--text-muted); padding: .22rem .3rem;
  border-radius: 5px; transition: background .1s, color .1s;
}
.att-card-menu-btn:hover { background: var(--hover-row); color: var(--text) }
.att-card-dropdown {
  position: absolute; right: 0; top: calc(100% + 4px); z-index: 500;
  background: var(--card); border: 1px solid var(--border);
  border-radius: 9px; box-shadow: 0 8px 28px rgba(0,0,0,.18);
  min-width: 155px; overflow: hidden; display: none;
}
.att-card-dropdown.open { display: block }
.att-card-dropdown a, .att-card-dropdown button {
  display: flex; align-items: center; gap: .45rem;
  padding: .5rem .8rem; font-size: .82rem; color: var(--text);
  text-decoration: none; background: none; border: none;
  width: 100%; text-align: left; cursor: pointer;
  font-family: inherit; white-space: nowrap;
  transition: background .1s;
}
.att-card-dropdown a:hover, .att-card-dropdown button:hover { background: var(--hover-row) }

/* Upload-Spinner-Chip (vor dem Absenden) */
.att-chip {
  display: inline-flex; align-items: center; gap: .3rem;
  padding: 3px 10px 3px 8px; border: 1px solid var(--border);
  border-radius: 99px; font-size: .75rem; background: var(--bg);
  color: var(--text);
}
.att-chip-remove { background:none;border:none;cursor:pointer;color:var(--text-muted);font-size:1rem;padding:0 0 0 .1rem;line-height:1 }
.att-chip-remove:hover { color: var(--danger) }
.att-chip-uploading { opacity: .7; cursor: default }
@keyframes upload-spin { to { transform: rotate(360deg) } }
.att-chip-uploading .upload-spin { animation: upload-spin .7s linear infinite; flex-shrink: 0 }

/* ── @Mention dropdown ──────────────────────────────────────────── */
.mention-dropdown {
  position: absolute;
  z-index: 9999;
  background: var(--card-bg, var(--card));
  border: 1px solid var(--border);
  border-radius: 10px;
  box-shadow: 0 6px 24px rgba(0,0,0,.16);
  list-style: none;
  margin: 0;
  padding: 4px 0;
  min-width: 220px;
  max-width: 340px;
  max-height: 260px;
  overflow-y: auto;
  display: none;
}
.mention-item {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 6px 12px;
  cursor: pointer;
  white-space: nowrap;
}
.mention-item:hover,
.mention-item--active {
  background: var(--hover-row, var(--hover));
}
.mention-avatar {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  flex-shrink: 0;
  object-fit: cover;
}
.mention-avatar--initial {
  background: var(--primary);
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: .75rem;
  font-weight: 700;
}
.mention-name {
  font-size: .875rem;
  font-weight: 500;
  color: var(--text);
  flex: 1;
  overflow: hidden;
  text-overflow: ellipsis;
}
.mention-email {
  font-size: .75rem;
  color: var(--text-muted);
  overflow: hidden;
  text-overflow: ellipsis;
}

/* ── @mention chip (in editor + in saved comments) ─────────────── */
.mention {
  display: inline-block;
  background: rgba(37,99,235,.1);
  color: var(--primary);
  border-radius: 5px;
  padding: 0 5px;
  font-weight: 600;
  white-space: nowrap;
  line-height: inherit;
}
[data-theme="dark"] .mention {
  background: rgba(147,197,253,.15);
}

/* ── Celery-Beat status chip (header) ───────────────────────────── */
.beat-status-chip {
  display: inline-flex;
  align-items: center;
  gap: .3rem;
  padding: .2rem .5rem;
  border-radius: 6px;
  font-size: .72rem;
  font-weight: 600;
  white-space: nowrap;
  line-height: 1;
  cursor: default;
}
.beat-status-chip--loading {
  opacity: 0;
  pointer-events: none;
}
.beat-dot {
  display: inline-block;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  flex-shrink: 0;
}